Contact us
Email contact@faseeh-app.com — in Arabic or English. Tell us the email or phone number on your account and, if it is about a listing or a chat, a screenshot helps.
Report a listing
- Open the listing.
- Tap the ⋯ menu at the top of the screen and choose Report listing.
- Pick a reason — spam, scam or fraud, harassment or abuse, inappropriate content, or other — and send.
Report a user or a message
- Open your chat with that person.
- Tap the more button at the top of the chat and choose Report user. To report one specific message instead, press and hold that message.
- Pick a reason and send.
Our team reviews every report. Content that breaks the Terms of Service is removed, and repeat or serious offenders lose their account.
Block a user
- Open your chat with that person.
- Tap the more button at the top of the chat and choose Block user, then confirm.
A blocked user can no longer message you. To see or undo blocks, go to Profile → Blocked Users and tap Unblock.
Delete your account
In the app: Profile → Edit profile → Delete account, then confirm. You have 30 days to sign back in and restore it; after that, deletion is permanent. Full details, including what to do if you cannot sign in, are on the account deletion page.
Staying safe when you buy or sell
- Faseeh does not handle payments or delivery. Deals are made directly between buyer and seller.
- Meet in a public place, see the item before you pay, and never send money in advance to someone you have not met.
- Keep the conversation in the Faseeh chat, so you can report it if something goes wrong.
Privacy
What we collect and how we use it is set out in the Privacy Policy.